INSTRUCTION OF APARTMENT

1. RESERVATION TERMS AND VALIDITY

Landlord will toe the following line with renting the apartment, booking it and with cancelling the reservations. The contract between the client and the landlord arises when the client has paid the confirmation payment that is mentioned in these reservation terms to the landlord.

2. TERMS OF RESERVATION AND PAYMENT

Anyone reserving the apartment, must be of age 18 or more and must deliver full contact information to the landlord. When renting apartment valid passport copy must be sent to the apartment owner by e-mail or fax.

After the customer has done the reservation, will landlord send the client payment rules for confirmation payment and final payment. Reservation will be confirmed when the client has payed the confirmation payment due the date. Confirmation payment is 30% of the apartments charge and due date is 7 days after payment information has been sent. Final payment is to be paid 10 weeks prior arriving date, without reminder.

If the arriving date is under 10 weeks from the reservation will the payment be charged fully in touch of the reservation.

If the client cancelled the reservation under 10 weeks prior the arriving date, will the whole price be charged from the client. If the cancellation happends prior that, customer will be charged only 30 % reservation payment.

Cleaning and meet and greet charges cost 130€ / reservation and it shall be payed in touch of rental payment.

Linens and towels are 20€ / person. Beach towel is not included in the price and it must be brought by a customer.

Our representative will meet you at arrival and on request at all reasonable hours. She will require the security deposit of 500€ cash payment (not included in the rental rates given) at your arrival. This is to cover loss of keys or breakages, and is refundable upon departure. It will be returned in departure date in touch of apartment’s check up. If the price is not enough to cover the possible damage, will the whole price be charged from the customer afterwards.

3. TERMS OF Cancellation

Cancellation must always be made in writing (email, letter, fax) to the landlord. Cancellation is registered in a day the landlord recieves the cansellation. Not paying the final payment is not registered as a cancellation.

Customer may cancel the reservation without any costs before the due date of the reservation payment. If the reservation is to be cancelled after the due date of the reservation payment, will that not be payed back to the customer.

If the cancellation happends under 10 weeks prior the arrival date, will the whole price be charged from the client.

Anyhow, if the cancellation is due serious illness or dead of customer or customer’s family- member, customer has the right to get back the rental payment lacking 50 € dealing fee. In this case customer must instantly inform the landlord of what has happened with a doctor’s
certificate etc.

4. APARTMENT OWNERS RIGHT TO CANCEL RESERVATION

If the cancellation is force majeure, the landlord has the right to cancel the reservation. In this case customer will be returned the rental payment in total. Landlord has the right to cancel the reservation if the customer has not payed the reservation payment or the final payment due the final date.

5. KEYS

When arriving to the apartment Solemars consultant will be there to welcome you. Solemar takes care of condition and cleaning of the apartment. When seal the reservation we will give your information to Solemar. Therefore you settle details with them considering arrival and recieving the keys to the apartment. Lost keys will cost you 500,00 euros.

6. STAYING IN APARTMENT

Apartment is for you from the arrival date 4pm until depart date 12am.

Rent includes use of apartment, furniture, kitchen equipment, water, heat, water and electricity. Also toalet paper and dishwasher soap is included. If there is food suplies in the cabinets you are welcome to use them. Bedroom supplies (sheets, pillows, blankets, towels) are ready for you in the apartment. If you need towels in the beach area please bring your own.

Check out cleaning is included, but while staying cleaning is your responsbility. You can order cleaning services for extra payment. If there is needed for extra cleaning after your stay it will be charged from you. Pets and smoking are not allowed inside.

7. DAMAGE RECLAMATION

Customer is committed to substitute the damage caused to apartment, garage or movable proparty. Customer is also committed to check the windows and secure shutters and lock the apartment and garage doors in all cases when leaving the apartment. Insurance does not cover if secure shutters has been open. Lock the windows and doors for a night. Also in a case you leave the apartment on a daytime f. Ex to pool, lock the doors and windows. Customer is committed to read through apartment’s instruction book and obey the rules in it.

In case of robbery landlord is not resbonsible of customer’s treasured articles or other items. They should be insuranced by customer. We recommend to have travel insurance to cover robberys and other damages.

8. COURT OF LAW

Apartment owner and client will try settle problems concidering contract between each others. If that does not work the setlement will be done in Court of law in Hesinki. Law used in contract is Finlands constitution law.